Feedback

If you would like to leave us some feedback about your experience with us, please do so here.  Your comments can include the ordering process, the design process with you (if there was one), the delivery experience and the overall customer service.  We pride ourselves on giving you that personal shopper experience, so we'd love to know how we did.

We look forward to hearing from you and thank you for spending your time with us today.

 

 'I recently commissioned NI Silver to make both a personal gift and a number of corporate gifts.  I wanted something different that would mean something to the recipient.  Ruth was great to work with, flexible and open to suggestions.  I felt involved in the whole process, from the drawing of the design to the finished product.  Being handmade, each piece becomes unique and when presenting the gifts I know that part of me is in their creation'.

 Lady Browne

 

I wanted to give the men in our family some cufflinks with our family crest. Ruth designed some beautiful ones and we were so happy with them that we ordered necklaces for all the girls in the family too. Everything worked perfectly and Ruth took the time to discuss every aspect including our increasing the order several times. Highly recommended.

Susanna

 

'Ruth, thank you for a fabulous workshop yesterday.  I LOVE the silver ring that I made and with your clear explanations and hands-on approach for students at every stage in the creative process I can claim full bragging rights for creating my own piece.  A great day spent with a talented artist and her lovely family.  Hope to be back for another workshop'. Best wishes

Janice

 

Beautiful Scrabo cufflinks, instantly identifiable and very practical in use too.  I'll definitely be back for some Samson & Goliath cufflinks very soon!  

DR

 

I ordered ‘the rise’ necklace and earrings for my daughter as a graduation present. She had studied for 3 years at Queens University and we drove past the ‘rise’ monument on the way to her student digs on a number of occasions. The service I received from Ruth was fantastic, quick and efficient, the jewellery beautiful and it has become a treasured moment of my daughters time in Belfast. Many thanks.

Janet

 

Ruth and Steve have been fantastic- the necklace is amazing, and customer care second to none- calling from Australia and getting it delivered to the best address and on the best day to suit me was amazing! Very friendly on the phone, and willing to go above and beyond for their customers. I’m very impressed, and will be contacting them again!

Cheers guys

Tadhg



I met Ruth at a craft fair in castleward and it was there my partner bought me "The Beacon of Hope" necklace which I wear almost every day. As a present, I bought the Giants Causeway necklace for my daughter who now lives in England. She is delighted with it as a reminder of N.Ireland. I know that in the future if the need arises I will only be calling Ruth for any silver jewellery.

Many thanks for the help and service received.

Liz

 

Not only was the Scrabo necklace I ordered beautiful but the personal service was fantastic too.

Ruth kept me up to date with the progress of my order and hand delivered it to my place of work. It was such a surprise to get such great service when ordering over the internet!

Nicola