Accessibility Statement

NI Silver has an ongoing commitment to achieving the highest levels of satisfaction for all aspects of its customers' online experiences. As part of these efforts, NI Silver is dedicated to offering customers with disabilities a high quality online experience on its website nisilver.com that is full and equal to that provided to customers without disabilities. This includes aiming for substantial conformance with the Web Content Accessibility Guidelines 2.1 and/or 2.2 at Levels A and AA (WCAG 2.1 and/or 2.2).

We are committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Measures to Support Accessibility

We take the following measures to ensure accessibility:

  • Take advantage of available training opportunities from Tourism NI and other local and national agencies to enhance our accessibility knowledge and practices
  • Utilize an accessibility app on our website to enhance user experience
  • Regularly review and adjust accessibility settings based on customer feedback
  • Continuously review our activities, both online and in person, to identify opportunities for improvement and ensure they are inclusive for all customers
  • Use 'accessibility checker' software to review our website and work on results found.

Accessibility Features

Our website includes an accessibility app that allows users to customize their browsing experience. We can adjust various settings within the app in response to feedback to better serve our customers' needs.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 and/or 2.2 at Levels A and AA standards.

Known Issues

We are currently using 'accessibility checker' tools to highlight areas of work required on our website and will be working the results in due course.

Some areas such as Alt text will be easy to fix, but some areas, such as contrast details may need website specialists to help us.

Should you find an area in need of urgent review please contact us via the details below.

Last Review

This page was last revieded on 12/2/2026.

Feedback

We welcome your feedback on the accessibility of our website. Please let us know if you encounter accessibility barriers:

  • Email: steve@nisilver.com
  • Phone: 07793146441

We try to respond to feedback within 5 business days and will work to adjust our accessibility app settings to address any concerns.